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Technical Manager (Hardline)

Sanghaj, Shanghai Shi - Terület felfedezése Minőség és Lean Teljes munkaidő

Munkakör leírás

Company description

Inter Testing & Consulting Services (Shanghai) Co., Ltd, ITCS, is the first IKEA owned test lab outside Sweden. Its combined with a training centre  for our suppliers as well as our own co-workers. Here we can explain why we test, how we perform different tests and why a test report is of highest importance.

Job description
  • Ensures co-workers have adequate resources to perform all aspects of work required.
  • Ensures all lab co-workers are adequately trained to safely perform all required job functions and that competency records are maintained.
  • Ensures compliance with all corporate policy procedures in the laboratory.
  • Assists Lab Manager regarding profits, costs, and expenses to meet/ exceed budgeted financial goals for the test department.
  • Communicates with lab co-workers and management to promote empowerment and accountability.
  • Obtains and maintains an in-depth knowledge of local market requirements.
  • Understands customer requirements and organizes lab procedures, schedules and staffing to provide for meeting/exceeding same.
  • Fosters customer confidence in laboratory work.
  • Supports the CNAS / CMA Audit event and manages corrective/preventive actions.
  • Reviews local laboratory operations for all aspects of the continuous improvement process.
  • Compiles and analyse test information to determine operating efficiency of processes and equipment and to diagnose problems and malfunctions.
  • Recommends measures to improve testing procedures, use of equipment, and needs for new equipment.
  • Ensures laboratory practices meet or exceed company policy and industry standards.
  • Establishes or adjusts work schedules to meet testing requirements and control costs.
  • Other duties as may be assigned by Lab managers.
  • Carries out supervisory responsibilities, include interviewing, hiring, and training co-workers.


Knowledge and proven experience 

  • Basic management training/experience.
  • IKEA product requirement and compliance.
  • Test laboratory work and methods; ISO 17025.
  • Knowledge and test experience in areas of Hardline.
  • Experience within IKEA businesses as relevant.
  • Fluent English in verbal and writing.                  

Motivation and Capabilities / skills

  • Capability to lead, manage and motivate people
  • Enthusiastic, driven and determined
  • Good result orientation and ability to prioritize
  • Knowledge and understanding of customer needs
  • Shows example of cost consciousness and awareness of financial issues
  • Accountable whilst able to delegate
  • Upholds ethics and IKEA values