The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
About the job
The purpose of the job is to secure the successful implementation of the Growth with impact (kitchen) project scope in Malaysia , Thailand and Philippines and coordinate all relevant readiness initiatives in the organization.
Responsible in working across functions, evaluating the impact of the implementation on the customer experience and existing working methods, compiling the relevant implementation material, aligning the implementation plans and providing follow up and status reports.
To lead the growth with impact project team to implement agreed actions & deliver results through a values-based & collaboration approach – all with high quality.
To deliver the project in time, within budget and scope, whilst monitoring risk & compliance with Country legislation & company policy.
Be the primary point of contact for the project, build effective relationships & steer effective communication with all stakeholders to achieve project goals.
Develop & steer the change management approach for all people involved and to the wider organisation.
Responsible for compiling and maintaining a project portfolio and implement it as a business-steering instrument for both internal and external stakeholders.
Track and manage dependencies and interfaces in the project, between projects, and with the line organisation & external parties.
Secure & maintain clear timelines connected to the project scope with regular checkpoints to steering team members and stakeholder commitment.
Secure a competent and high performing project team by collaborating with experts, connecting parties for collaboration & ensuring team cohesion.
Procure external service providers/vendors where necessary, continually securing an effective relationship and adhering to procurement policy.
Establish a dashboard that helps to monitor the performance of the project far beyond the project end date.
A wide & deep understanding of, Store & multi-channel retailing operations at IKEA
Passion for retail & home furnishing with focus on complete Kitchen Living.
Driven to achieve results through people & with development in focus.
Results oriented with particular attention to detail.
Strong knowledge of the customer experience journey and how to optimise this.
Knowledge of the business goals and commercial direction for IKEA Southeast Asia.
Good working knowledge in IKEA retail systems that support physical and digital retailing and customer shopping experience.
Project Management application and proven record of working with this.
Capable of maintaining project information and documentation to a detailed level.
Possessing a collaborative mind-set: good at building relationships across the organization and with our external partners.
Proven technical knowledge on Microsoft Office applications & specifically Word, Excel and MS Teams.
Capable of focusing on operational, tactical and strategic horizons and aligning these as the project requires.
Experienced in communicating in English, with various audiences both verbally and in writing.